Raya — Terms

Terms & Conditions

Terms & Conditions





Store: Raya

Last Updated: 06/07/2026



1. Orders & Payment



  • • All orders are subject to product availability


  • • Prices are in AED and include VAT where applicable


  • • Cash on delivery is available for all orders




    • 2. Delivery



  • • We deliver within the UAE


  • • Estimated delivery: 2-5 business days


  • • Delivery fees may apply based on location




    • 3. Returns & Exchanges



  • • Returns accepted within 7 days of delivery


  • • Items must be unused and in original packaging


  • • Contact us via WhatsApp to initiate a return




    • 4. Damaged or Wrong Items



  • • If you receive a damaged or wrong item, contact us within 24 hours of delivery


  • • We will arrange a replacement or full refund




    • 5. Contact



  • • For any questions, contact us via WhatsApp or through the store contact page




    • These terms are subject to change without prior notice.

    Return Policy

    Return policy





  • • Returns accepted within 7 days of delivery


  • • Items must be unused and in original packaging


  • • Contact us via WhatsApp to start a return


  • • Refunds are processed to the original payment method where applicable